ConfirMED is an Appointment Confirmation Service that Allows you
to Remind Patients of Their Appointments via Phone, Text, Email
Call, Text, Email? The Choice Is Yours
Use any combination you would like to
How Does It Work?
- At a set time each day, ConfirMED collects appointment data
- This data is uploaded to ConfirMED’s servers in a secure, HIPAA compliant way.
- This data can include appointment time, location, Dr.’s name and other customizable data fields
- This process is “hands off” for you. There is no file to create or button to push
- You receive a report by email after messages have been sent and patient’s have had a chance to respond.
- Results are broken down by location, response type and appointment time
- We can skip appointment types. Some offices choose to skip “surgery” or “new” appointment types
- Record a custom greeting to play prior to the automated greeting
Multiple Locations? Multiple Providers?
Use a different caller ID and location specific messages
- Reduce No-Shows – Send multiple reminders to decrease your no show rate
- Increase Staff Efficiency – Automates a time consuming manual process
- Increase Patient Recall- Recall campaigns bring patients back to the office for care or testing that is overdue
Patient Wants To Reschedule?
We can route calls back to the office so your patient speaks to your receptionist to reschedule
“We used to have a dedicated full time employee making calls all day long.”
Luke R.Practice Administrator
“ConfirMED is a hand off solution that allowed us to repurpose our staff”